At Jaenea, your satisfaction is our utmost priority. For any inquiries, feedback, or concerns, please contact us at support@jaenea.com. We are committed to responding within one business day.

Our dedicated team is here to assist you, whether it involves answering questions about our products. If your inquiry pertains to an order, please include your order number or the email address used during checkout in your message.

Thank you for choosing Jaenea and loving our popular HealingWeave™ punch stitching kit — find your calm in every stitch.